LEGAL
1. PRIVACY POLICY
Last Updated: December 4, 2025
Introduction
Bessen International LLC ("we," "our," or "us") operates marcelbessen.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete our revenue diagnostic scorecard
- Book a consultation call
- Subscribe to our email list
- Contact us via email or forms
This information may include:
- Name
- Email address
- Company name
- Revenue range
- Phone number (if provided)
- Business details shared during scorecard or consultation
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Pages viewed and time spent
- Referring website
- Device information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy below for details.
How We Use Your Information
We use the information we collect to:
- Provide our services (scorecard, consultation calls, revenue audit)
- Send you your scorecard results
- Schedule and conduct consultation calls
- Send marketing communications (you can opt out anytime)
- Improve our Site and services
- Respond to your inquiries
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers:
- Email service providers (e.g., for sending scorecard results)
- Calendar/scheduling tools (HubSpot)
- Analytics providers (Google Analytics)
- CRM systems (HubSpot)
Legal Requirements: We may disclose your information if required by law or to protect our rights.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by emailing team@marcelbessen.com.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to processing of your information
To exercise these rights, contact us at team@marcelbessen.com.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
International Data Transfers
Your information may be transferred to and processed in the United States. By using our Site, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent changes.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Bessen International LLC
1001 S Main Street STE 49
Kalispell, MT 59901
United States
Email: team@marcelbessen.com
2. COOKIE POLICY
Last Updated: December 4, 2024
What Are Cookies?
Cookies are small text files stored on your device when you visit our Site. They help us provide a better experience and understand how you use our Site.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Site to function properly. They enable basic functions like page navigation and access to secure areas.
Analytics Cookies
We use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our Site. This helps us improve our content and user experience.
Information collected includes:
- Pages visited
- Time spent on pages
- Click behavior
- Device and browser information
Marketing Cookies
We may use marketing cookies to track your activity across websites and show you relevant content. These cookies may be set by third-party advertising partners.
Preference Cookies
These cookies remember your preferences (e.g., language settings) to provide a more personalized experience.
How to Manage Cookies
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
Note: Disabling certain cookies may affect Site functionality.
Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics
- HubSpot
- ScoreApp (if applicable)
These services have their own privacy policies.
Contact Us
Questions about our use of cookies? Email us at team@marcelbessen.com.
3. TERMS OF SERVICE
Last Updated: December 4, 2024
Acceptance of Terms
By accessing and using marcelbessen.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Site.
Services Provided
Bessen International LLC provides:
- Revenue diagnostic scorecard
- Free consultation calls
- Revenue audit services
- One-day intensive consulting services
User Obligations
You agree to:
- Provide accurate information
- Not misuse the Site or services
- Not engage in fraudulent activity
- Comply with all applicable laws
Intellectual Property
All content on this Site (text, images, logos, frameworks, tools) is owned by Bessen International LLC and protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without permission.
Limitation of Liability
To the fullest extent permitted by law, Bessen International LLC is not liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits or revenue
- Business interruption
- Errors or omissions in content
Our total liability shall not exceed the amount you paid for services (if any).
No Guarantees
While we strive to provide valuable insights, we do not guarantee specific results or revenue increases. Your results depend on your implementation and market conditions.
Refund Policy
- Free services (scorecard, consultation call): No refunds applicable
- Paid services ($5,800 intensive): Refund policy will be outlined in your service agreement
Termination
We reserve the right to terminate or suspend your access to the Site at our discretion, without notice, for violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Montana, United States. Any disputes shall be resolved in the courts of Montana.
Changes to Terms
We may update these Terms from time to time. Continued use of the Site constitutes acceptance of updated Terms.
Contact Us
Questions about these Terms? Contact us at:
Bessen International LLC
1001 S Main Street STE 49
Kalispell, MT 59901
United States
Email: team@marcelbessen.com
4. DISCLAIMER
Last Updated: December 4, 2024
General Disclaimer
The information provided on marcelbessen.com is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information.
No Professional Advice
The content on this Site does not constitute:
- Legal advice
- Financial advice
- Accounting advice
- Tax advice
Always consult with qualified professionals before making business decisions.
No Guaranteed Results
While we may reference case studies and potential revenue opportunities (e.g., "20-50% upside"), these are illustrative examples only. Your actual results will vary based on:
- Your implementation
- Market conditions
- Business model
- Team execution
- External factors
We do not guarantee specific revenue increases or business outcomes.
Third-Party Content
Our Site may contain links to third-party websites or reference third-party tools. We are not responsible for the content, accuracy, or practices of these third parties.
Case Studies
Case studies and testimonials on our Site represent specific client experiences and may not be typical. Individual results will vary.
Use at Your Own Risk
Your use of this Site and our services is at your sole risk. We are not liable for any decisions you make based on information provided.
Contact Us
Questions about this Disclaimer? Email team@marcelbessen.com.
5. GDPR COMPLIANCE (For EU Visitors)
Last Updated: December 4, 2024
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
Your Rights
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
Legal Basis for Processing
We process your personal data based on:
- Consent: You provided consent (e.g., by completing our scorecard)
- Contract: Processing is necessary to provide our services
- Legitimate Interests: We have a legitimate business interest
Data Transfers
Your data may be transferred to the United States. We ensure appropriate safeguards are in place.
How to Exercise Your Rights
Email us at team@marcelbessen.com with your request. We will respond within 30 days.